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General Terms and Conditions

Introduction

Casabet operates an online gambling platform offering casino-style games, promotions, and related services (the "Site" and the "Services"). These Terms and Conditions govern your access to, and use of, the Site and the Services, including account registration, deposits, gameplay, and any promotional activities. By registering for an account, making a deposit, or playing Games, you acknowledge and agree to be bound by these Terms. If you do not accept these Terms, you must not register, access, or use the Site or Services.

Definitions and Scope

In these Terms:

  • "Casabet" means the brand operating the Site and Services.
  • "Games" means the casino-style games available on the Site, including slots, table games, and live experiences where available.
  • "Funding Methods" means the payment methods you may use to deposit funds into your Casabet account.
  • "Promotions" means any bonuses, free spins, cashback, tournaments, or other deals offered by Casabet from time to time.
  • "KYC" means the identity, identity proofing, and related checks Casabet may perform to verify your identity, age, and residence as required by applicable law and regulation.
  • "Wagering Requirements" means the number of times you must wager a promotion or bonus amount before you may withdraw winnings derived from that promotion or bonus.

Eligibility

To participate in the Site and the Services you must meet the following conditions:

  • Be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher.
  • Be legally permitted to engage in online gambling in your jurisdiction and reside where the use of the Site is not prohibited.
  • Not be currently excluded from online gambling activities by Casabet or any regulatory authority applicable to Casabet’s operations.

Account Registration and Security

Opening an account requires accurate information. You must create a unique username and a secure password. You are responsible for all deposits, wagers, and activity conducted through your account, including activity conducted after any unauthorized access if caused by you or your devices. You must promptly notify Casabet of any suspected unauthorized use of your account.

Identity Verification, Compliance, and Data Protection

Casabet may require you to provide documents to verify your name, address, date of birth, and identity. This may include government-issued identification and proof of address. Casabet may perform OFAC screening and other checks as required by applicable law and regulatory obligations. You consent to the processing, storage, and transfer of your personal data in accordance with Casabet’s Privacy Policy, and you acknowledge that verification checks may be re-performed from time to time to ensure ongoing compliance.

Funds, Deposits, Withdrawals, and Financial Transactions

All deposits must be made using a Funding Method registered in your name. Withdrawals are subject to verification and may require additional documentation to satisfy regulatory and internal controls. Processing times and any applicable fees vary by method and jurisdiction. Casabet holds customer funds in dedicated client accounts, separate from Casabet’s corporate funds, in accordance with licensing requirements. In the event of insolvency, customer balances will be treated in line with applicable law and licensing obligations.

Gameplay, Fairness, and Wagering

Casabet uses tested random number generation (RNG) and ensures that game outcomes are determined by certified algorithms. The results of all Games are final and cannot be influenced by Casabet or individual players. Casabet reserves the right to suspend, void, or reverse wagers or winnings where fraud, manipulation, or a material breach of these Terms is detected. In the event of a technical malfunction, Casabet may void affected transactions or adjust balances as necessary to restore fair play.

Promotions, Bonuses, and Rewards

Promotions are subject to their own terms, which are incorporated by reference into these Terms. General rules include:

  • Bonuses are subject to wagering requirements specified in the promotion terms and must be fulfilled before any withdrawal of winnings derived from the bonus.
  • Only eligible games contribute toward wagering requirements unless otherwise stated in the promotion terms.
  • One promotion may be active at a time unless a promotion explicitly allows multiple bonuses.
  • Promotions may have expiry periods; unused bonuses and any associated winnings may be forfeited if not redeemed or wagered within the stated period.
  • Casabet reserves the right to adjust, suspend, or terminate a promotion at any time in accordance with applicable law and regulation.

Responsible Gaming

Casabet provides tools to help manage wagering activity, including limits on deposits or losses and self-exclusion where available. If you believe you have a gambling problem, you should seek appropriate professional help and use the self-help tools to limit or halt play. Casabet will cooperate with regulatory bodies to support responsible gaming obligations.

Prohibited Activities and Sanctions

Unlawful, fraudulent, or collusive behavior, or attempts to manipulate Games, Wallets, or Promotions, are strictly prohibited. This includes fraud, misrepresentation of eligibility, use of multiple accounts, gainful use of bots or automation, sharing accounts, and attempts to exploit vulnerabilities or bugs. Casabet may suspend or terminate your account, void winnings, and withhold funds if such conduct is detected. Casabet may also pursue legal remedies or cooperate with authorities as required by law.

Intellectual Property

All Site content, software, graphics, and branding are owned by Casabet or its licensors. You are granted a non-exclusive, non-transferable license to use the Site for personal entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, or create derivative works from the Site content without Casabet’s prior written consent.

Data Protection, Privacy, and Cookies

Casabet collects and processes personal data in accordance with its Privacy Policy. The Site uses cookies to support functionality and analytics. You may adjust browser settings to control cookies, but disabling cookies may affect Site functionality.

Inactivity, Suspension, and Termination

If there is no eligible login to your Casabet account for 365 consecutive days, the account will be designated as Inactive. Casabet will suspend the real-money balance in the account to protect its security. An administration fee of 5.00 (in the base currency of your Casabet account) will be charged every 30 days while the balance remains in credit, until the balance is restored or the account is reactivated. You may request reactivation or balance restoration at any time, subject to identity verification.

Account Closure

You may request to close your Casabet account by contacting Customer Support. A closure takes effect 72 hours after confirmation of your request. A closed account will render Games unplayable unless you reopen the account through approved channels. Closure is not a substitute for responsible gaming self-exclusion.

Intellectual Property Provisions

All content and materials on the Site are protected by intellectual property laws. You may not use Casabet’s marks, logos, or content except as expressly permitted in these Terms.

Data Security and Third-Party Disclosures

Casabet may disclose personal data to service providers and as required by law to protect the Site, enforce these Terms, or detect or prevent fraud. For further details, see the Privacy Policy and the data protection disclosures incorporated therein.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which Casabet operates under its licensing regime. Any disputes arising from or related to these Terms or the Services shall be resolved in the competent courts of that jurisdiction, subject to any mandatory arbitration or alternative dispute resolution requirements applicable by law. The parties waive any rights to bring or participate in any class action to the fullest extent permitted by law.

Changes to These Terms

Casabet may modify these Terms at any time. When a modification is made, Casabet will publish the revised Terms on the Site, and continued use of the Site or Services after the effective date constitutes acceptance of the modified Terms. If you do not agree to the changes, you must cease use and, where applicable, close your account.

Entire Agreement and Notices

These Terms constitute the entire agreement between you and Casabet regarding the Site and Services and supersede all prior agreements or understandings. Any notices under these Terms will be provided in the manner Casabet designates on the Site.

Contact and Support

For questions about these Terms or to obtain support, use the in-site Help Center or contact Casabet Customer Support through the available channels within the Site.