App

App Overview

Casabet mobile app provides secure, on‑the‑go access to the Casabet platform. It supports real money play and demonstration mode. The app is available for Android and iOS. Users must be 18 years or older and comply with applicable laws.

Access and Installation

The Casabet app is distributed through official app marketplaces for Android and iOS. To install:

  1. Android: On your Android device, open a Casabet page and select Install App. If your device blocks installations from unknown sources, adjust the security settings to permit installation from trusted sources. When installation completes, open the app and sign in or register.
  2. iOS: On your iPhone or iPad, open the App Store, search for Casabet, tap Get, then Install. After installation, open the app and sign in or register.

First time use requires enabling push notifications to receive time sensitive bonuses and alerts about promotions.

Account Management and Security

Account creation requires valid identity data and age verification. Use a strong password and enable optional two factor authentication. You may set daily, weekly or monthly deposit limits; these limits can be adjusted in your account settings at any time. Casabet reserves the right to suspend or terminate accounts suspected of fraud or underage access, without prior notice.

Games and Promotions on Mobile

Mobile play provides access to the same range of games as the desktop platform, including slots, table games and live dealer options, subject to device compatibility. Promotions are available via in app banners and notifications. The mobile welcome package may include:

  • First deposit: 100% match up to 1,000 plus 50 free spins on a designated slot.
  • Second deposit: 75% match up to 500 plus 25 free spins.
  • Weekly promotions: reload bonuses up to 100% with capped maximums and wagering requirements published in the promotions section.

Loyalty points accrue at a rate of 1 point per 5 wagered euros; points unlock bonuses, cashback or wagering free spins per the Loyalty Schedule. Loyalty levels include Bronze, Silver and Gold, with increasing rewards and withdrawal thresholds.

Deposits, Withdrawals and Payments

Casabet supports a broad set of payment methods. Deposits are credited instantly to the account. Withdrawals require verification and are processed according to the selected method, typically within 24 to 48 hours after approval. Fees may apply per method; check the Payments section for method specific terms. Currency options, processing times and limits are disclosed in the Payments Terms. All financial activity is subject to applicable anti money laundering controls and reporting requirements.

Responsible Gaming and Compliance

Casabet promotes responsible gaming. Features include session time reminders, deposit limits, cooling off periods and self exclusion. The minimum age is 18. Identity verification is performed before large withdrawals and may occur at random checks. For disputes, users may submit a formal complaint via the in app Help or support email, with escalation to regulator or independent ombuds if necessary.

Privacy, Cookies and Data Protection

Casabet uses cookies to personalize and improve the user experience. A cookie banner is presented on first use, and users may manage consent preferences in the settings. Personal data is collected, stored and processed in accordance with the Privacy Policy, which describes purposes, lawful bases, retention periods, recipients and data subject rights. Where required, data processing is performed under contractual necessity or legitimate interests in maintaining the safety and integrity of the platform.

Security and Auditing

Casabet employs industry‑standard security measures, including SSL/TLS encryption, robust access controls and routine vulnerability assessments. The platform is licensed and subject to ongoing compliance audits by independent bodies. Financial transactions are protected and sensitive data is stored with encryption at rest where feasible. Funds may be segregated as required by regulatory rules.

Support and Dispute Resolution

Support is available in app via Help, chat and email. Response times are monitored and high priority inquiries receive expedited handling. A comprehensive FAQ covers common topics including KYC, bonuses, withdrawals and technical requirements. For unresolved disputes, users may pursue redress with the applicable licensing authority as described in the Terms and Conditions.

Legal and Terms

The mobile app operates under the same Terms and Conditions as the Casabet platform, including Bonus Terms, Privacy Policy, KYC Policy, Self Exclusion Policy and Responsible Gaming Policy. Fees, exchange rates and financial limits are described in the Payments Terms. By using the mobile app, you acknowledge and agree to these terms and policies.

FAQ

  1. Is mobile play real money? Yes. You can wager real money and withdraw winnings subject to verification and the applicable terms.
  2. Do I need to download the app? No; you can also play in a mobile browser. The app provides additional features and faster access to bonuses.
  3. What if I forget my password? Use the Forgot Password option on the login screen to reset securely via email.