This Anti-Money Laundering (AML) Policy sets out the risk-based framework by which Casabet detects, deters and reports money laundering and related illicit financial activity. It governs all player accounts, transactions and related activities on the Casabet platform and applies to Casabet and any service providers acting on its behalf. Casabet will comply with applicable laws and maintain controls proportionate to risk, including the appointment of a designated AML Compliance Officer responsible for policy implementation and ongoing oversight.
Casabet adopts an risk-based approach to AML and Counter-Terrorist Financing (CTF) controls. The policy covers customer onboarding, ongoing monitoring, transaction screening and reporting obligations. Casabet maintains internal policies, procedures and records to support compliance, including escalation paths for suspected activity and cooperation with competent authorities as required by law.
Casabet conducts Know Your Customer (KYC) procedures as part of onboarding and as part of ongoing risk management. Verification checks may be performed periodically or when triggered by transactions or changes to customer data. To complete checks, Casabet may request documents and information from the customer, including but not limited to:
Customers must provide accurate and up-to-date information. Casabet may verify identity and ownership of funds through third-party databases or competent authorities. Verification may be required before processing withdrawals or at thresholds specified in this policy. Where cumulative deposits or withdrawals reach or exceed the equivalent of EUR 500, identity and ownership verifications may be requested.
Casabet may require documentation to establish the source of funds and, where appropriate, the source of wealth for funds connected with a customer’s activity. Acceptable documentation examples include bank statements, payslips or other official documents evidencing the declared source. If the provided information is incomplete or unsatisfactory, Casabet may request additional documentation and may withhold processing of deposits or withdrawals until verification is satisfied. A declared source of funds must reflect actual ownership of the monies used in Casabet's services.
Casabet utilises automated and manual monitoring systems to detect unusual or potentially illicit patterns, including unusual gaming activity, atypical deposit/withdrawal behavior, rapid or repetitive fund movements, and inconsistent data. All account activity is recorded and retained for audit purposes. If a transaction or set of transactions raises concerns of money laundering or terrorist financing, Casabet will escalate to the AML Compliance Officer and may report the matter to the competent authorities in accordance with applicable law.
Casabet prohibits use of its platform for illicit purposes, including money laundering, terrorist financing and any activity prohibited by applicable law. Casabet may restrict or suspend access, block deposits or withdrawals, or terminate accounts where verification cannot be completed, information is falsified, or suspected activity cannot be resolved. Casabet may restrict or prohibit participation by residents from jurisdictions where its services are restricted by law or sanction regimes, as required by applicable regulations.
Casabet processes personal data in connection with AML activities in accordance with applicable data protection laws. Personal information collected for AML purposes may be retained for a period consistent with legal and regulatory requirements and Casabet’s retention policies, up to eight years after the end of the customer relationship where permitted by law. Customers retain rights under relevant data protection laws, including access, correction and deletion requests, subject to regulatory obligations and Casabet’s legitimate interests in preventing financial crime.
Casabet maintains comprehensive records of customer information, transactions and compliance actions. Staff receive AML training on indicators of money laundering and suspicious activity, and procedures for escalation, data handling and fraud prevention. Transaction histories, call records and related data are maintained for ongoing scrutiny and compliance auditing.
If information provided by a customer is false, misleading or incomplete, Casabet may suspend or terminate the customer relationship and refuse services in whole or in part. Casabet may temporarily withhold or restrict deposits and withdrawals during verification or investigation. Customers disputing AML actions may request a review through Casabet’s designated support channel, and actions will be reviewed in accordance with internal procedures and applicable law.
Casabet reserves the right to amend this AML Policy to reflect changes in law, regulation or risk assessment. Material changes will be communicated to customers with customary notice, not less than fourteen days prior to the effective date. Continued use of Casabet’s services after the change constitutes acceptance of the revised policy.
Questions or concerns about Casabet’s AML controls should be directed to Casabet’s compliance team through the standard customer support channels available on the platform. Casabet will respond to AML inquiries in a timely manner in accordance with its procedures.